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That means we're able to monitor your system and keep it up to date. Support Our
helpdesk gets an emailed alert from your system if StoreTrader detects
anything unusual - for example if a terminal goes offline, or file
space is getting tight. We can often diagnose the problem without
bothering you. We can take constant backups of your data to help you quickly recover from a catastrophe, like a shop fire. And we can prepare and send updates to your system to fix any software issues, and apply these automatically. Updates We process and distribute the weekly C+D updates to keep your product information up to date.
We're
constantly developing the StoreTrader system, and we send these
enhancements in the form of software updates for your system to apply
automatically. We never force you to change your system
configuration - your PoS screen layout, preset keys and so on are
unchanged.
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